Coordinate key access
Use reservation timing and agreed rules to plan the creation, amendment, or withdrawal of Keycafe access. Flag cases that cannot be safely resolved automatically.
PURPOSE-BUILT FOR VERAC
The coordination layer between a reservation and everything that needs to happen next.
Designed to connect PMS information, Keycafe access, guest communication, and operational follow-up for Verac. The aim: keep routine work in the background and make exceptions easier to act on.
New stays, updates, cancellations, and flat changes.
Timing, operational state, and reconciliation.
Access, communication, reports, and manual review.
WHAT IT IS DESIGNED TO DO
These areas describe the documented product scope. They are not a promise that every integration or workflow is active in production.
Use reservation timing and agreed rules to plan the creation, amendment, or withdrawal of Keycafe access. Flag cases that cannot be safely resolved automatically.
Coordinate email communication around the stay, using approved content and timing. Keep a record of the relevant communication actions.
Compare PMS information, key access, and operational state to surface missing data and mismatches. Apply only predefined corrective actions where safe and supported.
Bring actions, issues, and open follow-up into reporting and audit history. Support agreed weekend-blocking rules and basic management settings within the project scope.
INTEGRATION STATUS
The original scope connects RoomRaccoon, Keycafe, guest email, and reporting. Each workflow depends on available APIs, access rights, agreed rules, and testing.
Mews accepted the registration for “Siftly Private Integration” on 7 October 2026. The approved product name is VERAC Control Platform. Registration acceptance does not mean certification is complete or that a live Mews connection is available.
Operational exceptions still need human follow-up. Availability, support hours, service levels, and additional modules are defined in the applicable written agreement.
A FEW PRACTICAL DETAILS
No. The platform is designed as a coordination layer around the PMS and connected tools, using the operational information needed for the agreed workflows.
This website introduces a platform intended for Verac. It does not provide self-service signup, a live product login, or access to guest records. Contact Kenzo to discuss the scope.
No. Platform processing needs its own applicable privacy information, contractual roles, and Data Processing Agreement. The website notice covers this informational site and enquiries.
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Tell Kenzo about your systems, your daily workflow, and where things get stuck.
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